An explanation of how long it takes for payments to arrive.
This depends on the payment method used to make the payment. You find the payment method by clicking on the invoice within the Pinch portal.
Debit / Credit Cards
This covers all domestic and international Visa / Mastercard payments. Funds will generally take 2 business days, assuming no public holidays within the time-frame of the transaction.
Bank Accounts
UPDATE: As of November 2024, Pinch payments now offers T+2 settlement times, which reduces the time to settle merchants by, on average, 2 business days. This leads to an average of 2 business days after payment is submitted to receive payment instead of 4-5.
This covers payments from any Australian bank account using the Direct Debit system. Funds will generally take 5 business days, assuming no public holidays within the time-frame of the transaction. Please read this article to learn more about why bank transfers take longer than credit card payments.