The Pinch Customer Portal is a professional and secure payments experience where payers of Pinch enabled Merchants can set up an account to access, review and pay their invoices as well as download receipts.
What is the Customer Portal used for?
If you've been asked by customers to re-send an invoice or to confirm a line item amount then you know how distracting it can be. Now, every invoice issued can be found by your customer using the Pinch Customer Portal. We'll also let them download an invoice to PDF, including receipt of payment.
The customer can also update card details here (Not pre-approval information however, this is seperate currently) and select which payment method they use to pay invoices with.
How do I join the Customer Portal?
The Customer Portal can be joined in 2 different ways
1. Directly - by signing up using the same email address that your suppliers would have against your account (So that our system notifies these merchants you have a pending account to accept Customer Portal
2. By invitation from your supplier/payment business