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Absorb fees for Pre-Approvals and Payment Plans

This feature is designed to create an easier pathway to gaining and retaining payer pre-approvals by automatically removing fee surcharging upon a Pre-approval or Payment Plan being accepted to improve the payer experience.

This feature comes in 2 forms, and can be customised at an account, or per-payer level. 

This feature independently supports Pre-approvals, or Subscriptions/Payment Plans with each allowing you to bypass the normal surcharge setings depending on if a pre-approval, or payment plan is activated. 

This is a fantastic feature to encourage your clients to move from being Ad-hoc payers onto Full Auto-debit payers. 

Existing subscriptions that are activated prior to the global, or payer level "Absorb Fees on Subscription" setting having been applied will follow the normal surcharge settings on that clients record at the time the sub was activated.