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Pinch Merchant Portal
Pinch Merchant Portal
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Resource Centre
Tips & Troubleshooting
Tips & Troubleshooting
Articles about miscellaneous things you might be trying to do and can't work out.
General Guides
How to Reset Your Customer Portal or Merchant Portal Password
Understanding how Pinch Works Best - Industry by Industry
Three Powerful Pinch Features You Should Have Been Using Already
Pinch Supported Regions
August 2023 Product Updates
Settings
Quick Guide to surcharging transaction fees & accepting different payment methods
Customers
Merge Customer Records, and how to do this properly
Downloading Customer List as a CSV
How to Use Plus Addressing (+) to Manage Multiple Accounts with One Email
Payment Plans
Can you apply a payment plan to multiple invoices?
Edit or Duplicate Plans / Subscription in Pinch
Invoices
How do I remove an invoice from Pinch?
Why is my invoice not appearing in Pinch?
Payments
Reconciling payments into multiple bank accounts using Pinch
Payment Status and Payment Source
Payment Audit Log, and Invoice Source
Troubleshooting
Pinch Errors and what they might mean.