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Pinch Merchant Portal
Pinch Merchant Portal
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Resource Centre
Tips & Troubleshooting
Tips & Troubleshooting
Self-help resources, common issues, and advanced tips for using Pinch
General Guides
Understanding how Pinch Works Best - Industry by Industry
Three Powerful Pinch Features You Should Have Been Using Already
Pinch Supported Regions
August 2023 Product Updates
Customers
Merge Customer Records, and how to do this properly
Downloading Customer List as a CSV
How to Use Plus Addressing (+) to Manage Multiple Accounts with One Email
Pre-Approvals
Pinch Pre-Approval Types
Collecting Payments & Pre-Approvals by Phone or In Person
The Three Fundamentals of Using Pinch Pre-Approvals
Common Objections to Pre-Approvals and How to Handle Them
Payment Plans
Can you apply a payment plan to multiple invoices?
Edit or Duplicate Plans / Subscription in Pinch
Limited Pre-Approval For Subscriptions
Invoices
How do I remove an invoice from Pinch?
Why is my invoice not appearing in Pinch?
Payments
Reconciling payments into multiple bank accounts using Pinch
Payment Status and Payment Source
Payment Audit Log, and Invoice Source
Troubleshooting
Pinch Errors and what they might mean.
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