1. Resource Centre
  2. Account Configuration

How-to Article | Surcharging Transaction Fees & accepting different Payment methods

  1. Log into your Pinch account.

    https://app.getpinch.com.au/account/login


  2. Click on Account Settings from the left menu.


  3. Click on the Getting Paid tab.


  4. Choose if you would like Direct Debit (Bank Account Payment) and / or Card Payments to be available on your Pinch Payment page as options for your customers pay with.  


  5. When you tick or untick a checkbox, a popup will confirm if you would like to apply this setting change to all Customers.  If you click Yes, Apply now, this will apply to all existing Customer records.  If you tick No, this will only apply to new Customers you add to Pinch after this change.


  6. Choose if you would like to surcharge the Card Payments and / or Direct Debit (Bank Account Payment) transaction fees onto your Customers.  


  7. When you tick or untick a checkbox, a popup will confirm if you would like to apply this setting change to all Customers.  If you tick Yes, Apply now, this will apply to all existing Customer records except those already on an Active Pre-Approval (Customers already on an Active Pre-Approval will need to be updated directly in the Customer record).  If you tick No, this will only apply to new Customers you add to Pinch after this change.


  8. Choose if you would like to enable Batch Payments on your Pinch Payment page.  Batch Payments allow your Customers to select to include other Outstanding Invoices so they can pay multiple Invoices in one single Payment.


  9. When you tick or untick a checkbox, a popup will confirm if you would like to apply this setting change to all Customers.  If you click Yes, Apply now, this will apply to all existing Customer records.  If you tick No, this will only apply to new Customers you add to Pinch after this change.


  10. After making any updates or changes to your Getting Paid settings in Pinch, click the Save Changes button.